Responsible gambling

Shorelines Casino Belleville is committed to providing a safe and responsible gaming environment for all players. Our casino staff are trained to identify potential problem gamblers and can provide assistance to those who may be experiencing difficulties.

If you or someone you know has concerns about their gambling habits, please seek help through our self-exclusion program. This allows individuals to voluntarily ban themselves from the property for a set period of time or indefinitely.

We also offer various responsible gaming tools, including deposit limits, loss limits, and session reminders. Our casino staff can provide further information on how to use these tools effectively.

Additionally, we are happy to direct you to external support organizations such as ConnexOntario and other provincial helplines that specialize in providing confidential assistance for gambling-related concerns.

It's essential to maintain a balance between gaming and personal life. To help with this, our casino offers educational content on responsible gaming practices, including tips on how to use limit and exclusion tools effectively.

If you're experiencing any difficulties or have questions about our responsible gaming features, please don't hesitate to ask one of our customer support staff for assistance.

Remember, at Shorelines Casino Belleville, we care about your well-being and want to ensure that your visit is enjoyable and safe.